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Warranty Policy – Clutch Kits
Clutch kits sold by Atix Racing are covered by warranty in accordance with applicable laws. Because clutch components are consumable parts, specific conditions apply. Please read the sections below carefully before making a purchase or submitting a claim.
What Is Covered
The warranty covers manufacturing defects only — faults in materials or workmanship — under normal operating conditions.
What Is Not Covered
The following situations are not covered by warranty:
- Normal wear and tear
- Improper use or aggressive driving (e.g. launch control, drifting, track use, etc.)
- Incorrect or improper installation not in accordance with the manufacturer's specifications
- Failures caused by related or supporting components (e.g. flywheel, hydraulic system, release bearing, etc.)
- Overheating or burning of the friction material
Installation & Usage Requirements
If the product has been installed and used, any warranty claim is subject to a technical inspection to confirm a manufacturing defect. The product must be returned for evaluation, and the final decision rests with the manufacturer or authorised distributor.
For performance / motorsport clutch kits, warranty coverage may be limited or applicable only prior to installation (DOA – dead on arrival), depending on the manufacturer's policy. Use under high-stress conditions will generally void any warranty coverage.
How to Make a Claim
- Gather evidence – Collect photos or video clearly showing the defect, along with your proof of purchase and installation records if available.
- Contact us – Reach out through our Contact page before returning any product. Describe the issue and attach your evidence.
- Return process – If your claim is accepted for inspection, we will provide return instructions. The product must be securely packaged and sent back for technical evaluation.
- Decision timeline – Once we receive the returned product, it will be forwarded to the manufacturer or authorised distributor for assessment. You will be notified of the outcome as soon as the evaluation is complete.
Acknowledgement
By purchasing and using the product, the customer acknowledges and accepts these warranty terms.
For questions, please use our Contact page.